Below you can find videos that explain some topics we discussed in greater detail. The first video is useful for your homework.

Videos below describe some techniques that can be used for process redesign. Some were covered in this and previous lecture, but there are additional techniques mentioned in the videos.

Additionally, you can go through this course in Operations management, that also goes through a lot of topics covered in the lecture. This course is focused on manufacturing environment, so it has a different set o assumptions for calculations. It also focuses not only on calculations of metrics but also on management and control of capacity and quality.