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FI SLA Services Development Management
Name in Czech: Services Development Management
master's full-time specialized, language of instruction: English English
Included in the programme: FI N-RSSS_A Software Systems and Services Management

Obligatory courses of the programme/Povinné předměty studijního programu

Code Name Guarantor Type of Completion Extent and Intensity Credits Term Profile Cat.
FI:PA017Information Systems Management J. Ráčekzk 2/0/02+2 1P
FI:PV206Communication and Soft Skills T. Pitnerzk 3/2/0 3 blocks: 1,5 days; 1,5 days; 1,5 days.4+2 1Z
FI:MV013Statistics for Computer Science P. Hasilzk 2/2/03+2 2Z
FI:PA152Efficient Use of Database Systems V. Dohnalzk 2/0/13+2 2Z
FI:PA179Project Management J. Ráčekzk 1/1/02+2 2P
FI:PV215Management by Competencies L. Walletzkýzk 2/1/03+2 2-
FI:SOBHADefence of Thesis D. SvobodaSZk 0/0/0- 4-
FI:SZMGRState Exam (MSc degree) D. SvobodaSZk 0/0/0- 4-
FI:SA100RegRegistration for SA100 J. Ráčekz 0/0/0- --
FI:SA100Internship - Management J. Ráčekk 0/0/0 Stáž v minimálním rozsahu 400 hodin.15+1 3-
45 credits

Security

Pass at least 1 course of the following list

Code Name Guarantor Type of Completion Extent and Intensity Credits Term Profile Cat.
FI:PV079Applied Cryptography V. Matyášzk 1/1/24+2 1-
FI:PV080Information security and cryptography V. Matyášzk 2/2/03+2 1-
11 credits

Management

Pass at least 1 course of the following list

Code Name Guarantor Type of Completion Extent and Intensity Credits Term Profile Cat.
FI:PA182Managing in Reality M. Kozinovák 2/0/02+1 4P
FI:PV214IT Service Management based on ITIL A. Studenýzk 2/0/12+2 4P
FI:PV237Strategy and Leadership T. Pitnerk 2/0/24+1 4P
FI:PV271Risk Management in IT T. Pitnerzk 1/1/02+2 4P
FI:PV203IT Services Management V. Vágnerzk 2/0/02+2 4P
20 credits

Master's thesis

Povinnost získat 20 kreditů z předmětu SDIPR.

Code Name Guarantor Type of Completion Extent and Intensity Credits Term Profile Cat.
FI:SDIPRDiploma Thesis D. Svobodaz 0/0/020 4-
20 credits

Free credits/Volitelné kredity

Povinne předměty specializace

Code Name Guarantor Type of Completion Extent and Intensity Credits Term Profile Cat.
FI:IV124Complex Networks E. Hladkák 0/2/02+1 2-
FI:PA116Domain Understanding and Modeling J. Ráčekzk 2/2/03+2 1P
FI:PA194Introduction to Service Science L. Walletzkýzk 2/0/02+2 1P
FI:PA181Services - Systems, Modeling and Execution L. Walletzkýk 0/1/23+1 4P
FI:PV207Business Process Management J. Kolářzk 1/1/13+2 2P
21 credits

Economy

Pass at least 1 course of the following list

Code Name Guarantor Type of Completion Extent and Intensity Credits Term Profile Cat.
FI:PV028Applied Information Systems J. Ráčekk 2/0/02+1 1P
FI:PV241Enterprise and Financial Management L. Walletzkýzk 2/0/02+2 1P
7 credits

Soft skills

Pass at least 1 course of the following list

Code Name Guarantor Type of Completion Extent and Intensity Credits Term Profile Cat.
ESF:MPV_RKMDCommunication and Managerial Skills training R. Lukášováz 1/2/04 4-
ESF:MPV_COMACommunication and Managerial Skills Training R. Lukášováz 1/2/04 4-
ESF:MPP_CEITCzech and European Law of Information Technologies D. Sehnálekk 2/0/04 4-
FI:PV236Time Management and Effectiveness L. Walletzkýk 2/0/22+1 4-
FI:PV209Person Centered Communication T. Pitnerk 2/1/0 Blocks 1.5 day each.3+1 4-
FI:IV064Information Society J. Zlatuškazk 2/0/02+2 4-
FI:PA212Advanced Search Techniques for Large Scale Data Analytics J. Sedmidubskýzk 2/0/02+2 4-
FI:PV263Intercultural Management L. Walletzkýk 1/0/01+1 4-
29 credits

Marketing

Pass at least 1 course of the following list

Code Name Guarantor Type of Completion Extent and Intensity Credits Term Profile Cat.
FI:PV216Marketing Strategy in Service Business L. Carrubbozk 1/1/13+2 4P
FI:PV240Introduction to service marketing L. Walletzkýzk 2/0/03+2 4P
10 credits