PA179 Project Management and Service Lifecycle

Faculty of Informatics
Autumn 2008
Extent and Intensity
2/0/2. 4 credit(s) (plus extra credits for completion). Recommended Type of Completion: zk (examination). Other types of completion: z (credit).
Teacher(s)
RNDr. Zdenko Staníček, Ph.D. (lecturer), Ing. Mgr. Jiří Šmerda (deputy)
Mgr. Marie Zachovalová (assistant)
Guaranteed by
prof. RNDr. Václav Matyáš, M.Sc., Ph.D.
Department of Computer Systems and Communications – Faculty of Informatics
Contact Person: RNDr. Zdenko Staníček, Ph.D.
Timetable
Tue 10:00–11:50 B011
Prerequisites
No pre-requisities.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
Project, Program, and Portfolio management according to international standards as a base for service systems creation, operating, and development. Service system approach to the project, program, and portfolio management.
At the end of this course, students should be able to:
distinquish between good and poor project management practice;
understand what service is, what service system is, modeling of services, execution of services, evolution of services, involved agents education;
use the principles of the theory of constraints (TOC) in practice;
able to formulate value proposition of a service system;
understand agent based modeling and its role in service system, modeling, and execution.
Syllabus
  • Project, Program, Portfolio (PPP) management definition according to international standards.
  • PPP management techniques and procedures; The context of project, program and portfolio of projects, namely the relations to permanent organization; Behavioral competences for PPP management.
  • Service definition and service system explication. Agent based modeling of service system.
  • PPP management as a necessary precondition of service system development and operating.
  • What is an effective IT support of both, PPP management and service system lifecycle.
  • How PPP management and service system lifecycle can help to create an effective IT support of business in a particular domain.
  • TOC – Theory of Constraints, Critical Chain, and management of projects with floating objectives.
  • How to deal with project priorities within a service system development and operation. Synergy of projects within a program.
  • Knowledge management and PPP management in a service system lifecycle. Management of service using time cycles.
  • Assessment of agents cooperating towards value co-creation in a dynamic environment of service system.
Literature
  • IPMA Competence Baseline, v3, International Project Management Association, 2007
  • Turner, J. R., Simister, S. J.: Gower Handbook of Project Management. Gower Publishing, 3rd edn, 2000
  • Leach P. L.: Critical Chain Project Management, Artech House, 2005. ISBN: 1580539033
  • Stanicek: SSME* - Service Systems, Modeling, Execution, Education. To appear
  • Noreen, Eric: The Theory of Constraints and its Implications for Management Accounting, North River Pr, June 1995. ISBN: 978-0-884-27116-1
Assessment methods
lectures, class discussion, group projects, presentations, homeworks, reading
A seminar work is required to the exam consisting in several assignments (case study, IPMA Competences Baseline presentation, strategy and value proposition, essay).
The exam can consist from written part and discussion on learned topics with respect to seminar work.
Language of instruction
English
Further comments (probably available only in Czech)
Study Materials
The course is taught annually.
Listed among pre-requisites of other courses
Teacher's information
http://kirlab.fi.muni.cz/en:homepage
The course is also listed under the following terms Autumn 2009, Autumn 2010, Autumn 2011, Autumn 2012, Autumn 2013, Autumn 2014, Spring 2015, Spring 2016, Spring 2017, Spring 2018, Spring 2019, Spring 2020, Spring 2021, Spring 2022, Spring 2023, Spring 2024, Spring 2025.
  • Enrolment Statistics (Autumn 2008, recent)
  • Permalink: https://is.muni.cz/course/fi/autumn2008/PA179