ESF:KHRMD Development of Manag. Skills - Course Information

KHRMD Development of Managerial Skills

Extent and Intensity

0/0. 3 credit(s). Type of Completion: zk (examination).

Teacher(s)

Mgr. Ing. Viktor Kulhavý, Ph.D., MSLS (lecturer)

Guaranteed by

doc. PhDr. Božena Šmajsová Buchtová, CSc.
Department of Business Management – Faculty of Economics and Administration
Contact Person: Vlasta Radová

Timetable

Sat 18. 4. 8:30–11:50 P102

Course Enrolment Limitations

The course is only offered to the students of the study fields the course is directly associated with.

fields of study / plans the course is directly associated with

• Management (programme ESF, B-EKM)

Course objectives

The contents of the Development of Managerial Skills course consists of six thematic units. The introductory part is aimed at enhancing self-knowledge conditioning adequate self-regulation and personal development along with management of psychological burdens. The next section is devoted to training and development of communication skills for business and management practices. The third part of the course focuses on increasing the efficiency of managerial work and deals with demands imposed on his/her personality. The fourth part of the course is devoted to team work management with an emphasis on the development of creative approach to problem-solving as well as dealing with increasing social sensitivity to the assessment of others and for effective negotiations with them. Motivation of human behaviour is dealt with in detail, affects on motivation and performance of employees in particular. Another part of the course deals with current issues on the labour market, methods and problems of involuntary job losses. The final part of the course provides students - potential executives - with knowledge of the environmental dimension of management.

The main objectives of the course are:
- to gain insight into the socio-cultural and managerial skills needed for management practice
- to gain self-knowledge resulting into adequate self-regulation and personal development along with management of psychological burdens
- to learn how to recognize the personality of a partner in interpersonal contact
- to develop communication skills for business and management practice
- to learn how to lead a work team with emphasis on creative solutions to problems
- to increase sensitivity to the assessment of others and effective negotiations with them
- to understand historical changes in labour and its irreplaceable role in human life
- to identify stress factors affecting health of individuals in work environment
- to understand the role and place of human culture in nature

Syllabus

• I. Self-reflection and knowing others
• 1. Introductory seminar - content and significance of development of social and cultural managerial skills
• *Social and psychological training - methods and techniques, information about the content of the course *Expectation of participants *Organizational questions, selection of topics for presentation *Introduction of the participants of the course - training of presentation skills and work with social information *The importance of feedback for personal development. Discussion about criteria of evaluating presentations. *Perceiving and learning about other people. First impressions. Empathy. Faults and distortion at perceiving others. Methods of enhancing self-reflection.
• 2. Through self-reflection to self-knowledge
• *" Johari window" - model of personality by Joe Luft and Harry Ingham. Rules of feedback. Feedback in human communication and its training. *Mind mapping techniques. *Self-reflection from the point of the view of positive psychotherapy by N. Peseschkian. *Elaboration of personal profile. Analysis of real life burdens. Group discussion.
• II. Managerial communication skills.
• 3. Verbal communication.
• *Practical aspects of rhetorical skills. Principles of successful self-presentation. Methods of self-confidence enforcement. *Art of listening. Questioning techniques. *Training of verbal volubility. *Rules of dialogue, dialogue development according to a scenario *Communication and human interaction from the view of transaction analysis by E. Berne. Inventory of communication styles and their group analysis. *Body language and its types. Training of social perception and non-verbal communication.
• 4. Rules of successful dealing with people.
• *Principles of communication in company (horizontal and vertical level) *Supervisor and colleagues - expressing personal opinion and decision, criticism and appreciation, breaking an unpleasant news. Advisory service. * Engaging in difficult conversations with people. (Outplacement interview, disciplinary interview, failure in job duties, assessment interview).
• 5. Principles of adequate argumentation
• *Presentation of arguments. Argumentation procedures.
• 6. Assertivity as a negotiating strategy
• *Characteristics of passive, aggressive, manipulating and assertive negotiations. Demonstrations and their analysis in group. *Assertive rights and skills. *Elaboration of personal map of assertivity. *Training of techniques of healthy self-enforcement, assertive etudes.
• III. Personality of supervisor
• 7. Leadership
• *Personality of manager - managerial charisma *Leadership vs. management *Authority of leader, who is the leader? *Skills of empathy, providing feedback *Image of a man and a woman in the role of a manager *Rules of behaviour at work and social situations.
• 8. Time management. Stress management.
• *Techniques of time management *Use of leisure time (practical examples) *Working types by M. Friedman a R. Rosenman *Consequences of family upbringing (manipulating superstition – „drivers“ and their influence on time management) *Prevention of bad habits *Procedures of setting, planning and achieving goals
• IV. Leading people
• 9. Work motivation
• *Motivation and performance. Principles of setting goals at work. Providing feedback. *Delegation of competencies and responsibilities *Motives of work satisfaction *Motivation in management concept *Stimulation as a way to enhance work motivation and performance of employees *Motivational programmes of organizations
• 10. Workshop as an instrument of direct communication between people
• *The importance of effective workshop *Principles of effective workshop (preparation - plan and composition of programme, role of chairman, types of participants, rules of workshop management, summary of results and formulation of conclusion) *Brainstorming and its rules. „Think tank“ technique.
• 11. Teamwork
• *The importance of teamwork *Composition of teams, selection of participants *Team communication *Characteristic features and development of creative climate in a team *Creative solutions to problems
• V. Current themes
• 12.Labour market and unemployment
• *The importance of self-knowledge to succeed on the labour market *Inventory and analysis of personal skills (individual activity) *Preparation for recruitment process *Job interview *Psychological effects of loss of work. Unemployment and health. *Risk group of the unemployed. *Unemployment and social and pathological phenomena *Behaviour at the period of unemployment. Psychological intervention programmes for the unemployed.
• 13. Ecological aspects of managerial work
• *Need of biofil education *Education as an instrument of positive ecological change *Biotic and abiotic techniques *Aspect of ecological crisis *Anti - nature character of the culture. Biofil transformation of culture. *Cleaner production

Literature

• ŠMAJSOVÁ BUCHTOVÁ, Božena and Viktor KULHAVÝ. Rozvoj manažerských dovedností (Managerial skills development). Brno: Vydavatelství Masarykovy univerzity, 2007, 240 pp. učební texty. info
• ŠMAJSOVÁ BUCHTOVÁ, Božena, Josef ŠMAJS and Viktor KULHAVÝ. Rozvoj manažerských dovedností (Development of managerial skills). Brno: Masarykova univerzita, 2005, 150 pp. I. ISBN 80-210-3858-6. info

Assessment methods

Seminar work is assigned to students to carry out during the semester.
Students have to submit the seminar work to be allowed to sit the exam. The final written test consists of free answers to three questions in the time limit of half an hour. The test is assessed on the point scale; the final classification is either passed or failed. To complete the final test successfully, students have to answer at least 70% of questions satisfactorily.
If a student commits a prohibited act, such as using various forbidden tools (e.g. cheatsheets), cribbing, taking out any part of the credit test or any other form of cheating, the teacher is allowed to interrupt the test and to grade the student with F, FF or even FFF, according to the seriousness of the offence. The described procedure applies to all the activities that are included in the final evaluation of the course (seminar work).

Language of instruction

Czech

Further Comments

The course is taught annually.

• Enrolment Statistics (recent)
  
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