MPH_AOPR Operations Research and ERP

Faculty of Economics and Administration
Autumn 2021
Extent and Intensity
2/2/0. 8 credit(s). Type of Completion: zk (examination).
Teacher(s)
Ing. Jaromír Skorkovský, CSc. (lecturer)
Guaranteed by
Ing. Jaromír Skorkovský, CSc.
Department of Business Management – Faculty of Economics and Administration
Contact Person: Mgr. Jana Nesvadbová
Supplier department: Department of Business Management – Faculty of Economics and Administration
Timetable
Mon 16:00–17:50 P312, except Mon 13. 9., except Mon 1. 11.
  • Timetable of Seminar Groups:
MPH_AOPR/01: Wed 12:00–13:50 VT206, except Wed 15. 9., except Wed 3. 11., J. Skorkovský
Prerequisites
(! BPH_EPS1 ERP Systems 1 ) && (! BPH_PIS1 Corporate Information Systems ) && (! BPH_PIS2 Corporate Information Systems )
The subject is related to the knowledge acquired in the preceding courses, particularly the ones based on computer science and economics such as Introduction to Computer Science and Information Technologies, Accounting, logistics, chosen decision making tools or subjects related to Company Management and Enterprise Processes.
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.

The capacity limit for the course is 18 student(s).
Current registration and enrolment status: enrolled: 0/18, only registered: 0/18
fields of study / plans the course is directly associated with
Course objectives
This course will be present the symbiosis between the principles of operations management (OR) and the tools, that are used to control processes. Classic operations research courses are often devoted to methods and solving problems associated with processes. On the other hand, in courses that discuss sophisticated software tools such as the ERP or CRM, students will learn how to use this or that function or how these systems configured. This information is without a doubt very useful, especially for IT managers. Still, it is utterly insufficient for standard users who need to know how structured data provided by the software can be used for improvements of existing processes. This course integrates ERP and the management of operations from the perspective of the ERP system, Microsoft Dynamics NAV. Operations may be interpreted as a set of functions or parts of systems transferring inputs into outputs of handy value while taking into consideration, that basic principles of operational proceedings are based on feedback and requirements. The operational horizons addressed in the course are divided into four sectors: Finance and Accounting (production and inventory data and analysis of related costs, basic reporting, budgets and capacities) Suppliers (orders for material replenishment, quality management, material availability) Marketing (product availability, lead time estimates, business opportunities, dispatching, sales forecasts, customer feedback).
Learning outcomes
The student will be able to:
- understand the reasons for using modern ERP systems;
- use of methods of operation management to find constraints in processes and to suggest optimal solution for the customer to diminish bottleneck influence ;
- understood symbiosis between the principles of operations research (OR) and the tools, that are used to control processes such as ERP and BI ;
- understanding how the synergy of OR methods and ERP systems cab bus used in management;
- define the benefits of using ERP systems;
- use of methods of operation management to make optimal decisions;
Syllabus
  • Basic Schedule per weeks split up into theoretical and practical sessions : 1.week: Theoretical sessions: Balanced scorecard and all related methods which create a theoretical frame of this course. Practical knowledge of ERP MS Dynamics : ERP characteristics and use, basic commands and mastery, main principles of system setup, source data, tables in their relations, business case scheme, impact to General Ledger (G/L), basics entry types (item, customer and vendor entries, value entries, reservation entries, and general ledger entries). The main substance and use of this rough data for reporting 2.week : Theoretical sessions: Theory of Constraints Practical knowledge of ERP MS Dynamics: Source data such a Vendor card, Item card and Account. What is the stock location. Purchase orders and impacts on payables orders and G/L. 3.week : Theoretical sessions: Theory of Constraints and Critical chain (comparing to chosen project management methods) Practical knowledge of ERP MS Dynamics: Source data such a customer card, sales order, basic of inventory management, locations, safety stock, credit limits ad dues dates, warning setup 4. week : Theoretical sessions: Basics of production and related algorithms such as MRP, MRP-II and JIT Practical knowledge of ERP MS Dynamics: Purchase and sales and application of created entries. 5: week : Theoretical sessions: Basics of logistics (safety stock, item replenishment, reorder point, EOQ, ABC) Practical knowledge of ERP MS Dynamics: Basic production scheme, bill of material, routings, basics of capacity planning, production order types. 6.week : Theoretical sessions: Total quality management, Six Sigma, Pareto and Ishikawa Practical knowledge of ERP MS Dynamics: Production of the simple product. Reason for productions (sales order, forecast, …). Consumption of item and put-away of final products. 7.week: Theoretical sessions: TQM (Kaizen, Deming, Little´s law) Practical knowledge of ERP MS Dynamics: Transfer orders between stock locations 8.week : Theoretical sessions: Linear programming (solved tasks related to cutting and production mix) Practical knowledge of ERP MS Dynamics: CRM, Pareto analysis in ERP. 9.week : Theoretical sessions: Basics of Yield management Practical knowledge of ERP MS Dynamics: Accounting schemes and analysis by dimensions 10.week: Theoretical sessions: Decision-making tools (Kepner-Tregoe method ) Practical knowledge of ERP MS Dynamics: Analysis view as an integral part of the ERP system 11.week: Theoretical sessions: Basics of prospect theory Practical knowledge of ERP MS Dynamics: Blanket orders, drop shipment, substitutions, cross-references, non-stock items 12.week: Theoretical sessions: Business Intelligence Practical knowledge of ERP MS Dynamics: Revision – workshop (FAQ) 13.week: Theoretical sessions: Revisions – workshop (FAQ) Practical knowledge of ERP MS Dynamics: Revision – workshop (FAQ)
Literature
    required literature
  • RUSSELL, Roberta S. and Bernard TAYLOR. Operations management : quality and competitiveness in a global environment. 5th ed. Hoboken: Wiley, 2006, xxii, 808. ISBN 0471692093. info
    recommended literature
  • HOEVEN, Hans van der. ERP and business processes : illustrated with Microsoft Dynamics NAV 2009. Edited by Sandra B. Richtermeyer. Coral Springs: Llumina Press, 2009, viii, 239. ISBN 9781605943053. info
  • HOPP, Wallace J. and Mark L. SPEARMAN. Factory physics. 3rd ed. Long Grove, Ill.: Waveland Press, 2008, xxv, 720. ISBN 9781577667391. info
  • SCHRAGENHEIM, Eli. Management dilemmas : the theory of constraints approach to problem identification and solutions. Boca Raton: St. Lucie Press, 1999, xviii, 209. ISBN 1574442228. info
  • SCHEINKOPF, Lisa J. Thinking for a change : putting the TOC thinking processes to use. Boca Raton: St. Lucie Press, 1999, xiv, 255. ISBN 1574441019. info
  • GOLDRATT, Eliyahu M. Late night discussions : on the theory of constraints. Great Barrington: North River Press, 1992, 71 s. ISBN 0884271609. info
  • GOLDRATT, Eliyahu M. Theory of constraints. Great Barrington: North River Press, 1990, x, 161 s. ISBN 0-88427-166-8. info
Teaching methods
Lectures and seminars, modeling the typical case studies by using the chosen ERP system and related discussions, self-study, hands-on ERP systems. During theoretical sessions, a subject will be presented by the use of power-point presentations handed over to study materials. If necessary, all examples will be also shown in an ERP system or MS Office application (such as Excel). Most of the examples are connected to teacher experiences (freelanced consultancy related to the implementation of ERP systems). During the seminars, every student will have at his/her disposal own demo version of the ERP system in order to practice. For the home study, free access to the network version of the system will be provided.
Assessment methods
For the standard full-time study, the course will be split into13 blocks of lectures, and every block will be 2 + 2 hours. The first two teaching units will be dedicated to theory sessions (see syllabus) and the subsequent two teaching units to hands-on, where students will be working with ERP system MS Dynamics NAV 2018. The subject is not provided for combined or other forms of study except for full-time study. The complex character of the item requires that course switches from lectures to hands-on procedures and vice versa, so the attendance is mandatory for all lectures and seminars !! In every lesson, the teacher will require a discussion about the subject and will present real case studies from his expertise for a better understanding of the usage of managerial methods and tools. Students will be supplied with the latest available demo version of an ERP system MS Dynamics NAV, and it is expected that this demo version will be installed on their private computers to check acquired skills during self-study. The teacher will continuously review the student's ability to operate the demo version of ERP during seminars. The first part of the final exam will consist of a written section, in which the student will prepare a basis for the subsequent oral exam about managerial methods and the second hands-on part where the student will present a required example of a daily process in ERP. The question will be supplied in advance and will be stored on the university server. The manuals and PowerPoint presentations related to every provided chapter will be stored on that server as well as the written materials, which will help to model required processes in the ERP system. Students will write one seminar works based on instructions provided by the lecturer. Without evaluated seminar work, students will not be accepted for final exams !!! Any copying, keeping a record of tests, or carrying the checks out, using forbidden aids including any communication devices or any other breach of objectivity of the exam, is regarded as a failure to meet the obligations of the subject and as a serious breach of study regulations. As a consequence, the teacher grades the student with "F" and the dean is allowed to initiate disciplinary action, which might lead to the termination of the studies.
Language of instruction
English
Further comments (probably available only in Czech)
Study Materials
The course is taught annually.
The course is also listed under the following terms Autumn 2015, Autumn 2017, Autumn 2018, Autumn 2019, Autumn 2020, Autumn 2022, Autumn 2023, Autumn 2024.
  • Enrolment Statistics (Autumn 2021, recent)
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