PHKZOB Quality of Goods in Trade

Faculty of Economics and Administration
Spring 2003
Extent and Intensity
1/1/0. 3 credit(s). Type of Completion: zk (examination).
Teacher(s)
doc. Ing. Alena Klapalová, Ph.D. (lecturer)
doc. Ing. Alena Klapalová, Ph.D. (seminar tutor)
Guaranteed by
prof. Ing. Ladislav Blažek, CSc.
Department of Business Management – Faculty of Economics and Administration
Contact Person: Dana Krejčí
Timetable
Thu 7:40–9:15 P103
  • Timetable of Seminar Groups:
PHKZOB/01: Thu 9:20–11:00 P103
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
The capacity limit for the course is 140 student(s).
Current registration and enrolment status: enrolled: 0/140, only registered: 0/140, only registered with preference (fields directly associated with the programme): 0/140
fields of study / plans the course is directly associated with
Course objectives
Quality of Goods in Trade (KZOB) Quality of products or services becomes more and more important as a competitive factor in the battle to win customers. The subject aims to introduce students to the latest development in the area of quality management, to a comprehensive view of the notion of goods quality. It acquaints students with methods and techniques of quality analysis and enhancement or quality assurance in case of products and services. Due to the present development of international co-operation and trade and also thanks to the expected admission of the CR to the EU, the problems of the global development of the quality concept will be outlined along with the focus of European quality. Institutional framework of quality management includes legislation and basic elements of consumer protection. Examination: written and oral
Literature
  • VEBER, Jaromír. Řízení jakosti a ochrana spotřebitele (Quality management and consumer protection). první. Praha: Grada Publishing, 2002, 163 pp. ISBN 80-247-0194-4. info
Language of instruction
Czech
Further comments (probably available only in Czech)
The course is taught annually.
Information on course enrolment limitations: max. 10 cizích studentů, kteří si mohou zapsat pouze přednášku
The course is also listed under the following terms Spring 2002.
  • Enrolment Statistics (recent)
  • Permalink: https://is.muni.cz/course/econ/spring2003/PHKZOB