BKH_OLTO Business logistics and retail technology

Faculty of Economics and Administration
Spring 2025
Extent and Intensity
0/0/0. 8 credit(s). Type of Completion: zk (examination).
In-person direct teaching
Teacher(s)
Ing. Eva Švandová, Ph.D. (lecturer)
Guaranteed by
Ing. Eva Švandová, Ph.D.
Department of Business Management – Faculty of Economics and Administration
Contact Person: Vlasta Radová
Supplier department: Department of Business Management – Faculty of Economics and Administration
Prerequisites (in Czech)
FORMA(K)
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
Logistics and supply chain management or the integration of logistics with other business functions and the integration of a business with companies in the supply chain can be considered as a source of competitive advantage. Especially for commercial enterprises, which are one of the participants in the supply chain, the functioning of logistics processes is an essential condition for their survival. With the growth of globalization and networking across the supply chain across borders, we are often talking about supply chain competitiveness. Integration can lead to improved customer service when properly and comprehensively managed, including risk-taking. The integration process supports deepening digitization as part of the new era Company 4.0. The development of information and system technologies is what promotes the efficient functioning of logistics processes, but which has an impact not only on the level of customer service but also on costs. Logistics is primarily understood as a service within the course, therefore the interpretation is based on basic theoretical concepts related to management and marketing of services.

The aim of the course is to introduce logistics and supply chain management as disciplines which have a significant impact on the competitiveness of business enterprises and value created for customers, because it crosses several business functions due to its cross-cutting nature.

The course is therefore focused on:
1) understanding of the importance of logistics for the competitiveness of a business and the customer value;
2) understanding of the logistics process and logistics decisions in the enterprise and in the supply chain in relation to their cost impact and customer service
3) familiarization with the technologies that are necessary for supply chain management and which are necessary in the knowledge-based and, above all, globalizing society.
Learning outcomes
At the end of this course, students should be able to:

- understand the content of logistics and SCM focusing on commercial enterprises and their importance for competitiveness and sustainability
- be able to define and apply the specifics of logistics of commercial enterprises in the management of logistics processes
- be able to explain the causes and consequences of (frequent) contradictions of goals pursued by logistics and other business functions (trade-off costs)
- know why it is necessary (holistically) to plan and manage logistics activities within and between businesses
- identify the tasks and resulting problems of logistics in the purchase, storage and distribution of commercial enterprises
- understand the basic problems businesses face in transport, including international transport
- become familiar with the information flows and documents that are typical for logistics processes and supply chain management
- be able to apply selected methods, techniques, models and concepts applied in business logistics
- be able to design indicators to monitor logistics performance both within the company and at inter-company level
- be able to define logistics requirements for information security of their processes (ie define the requirements for the information system of a company)
- be able to assess the suitability of store location
- Understand current trends and challenges for logistics (e-business, e-commerce, reverse flows, environmental requirements, risk management in the context of globalization)
- understand the possibilities and limitations of the application of various logistics management strategies and concepts
- be able to assess the advantages and disadvantages of outsourcing in logistics
- know the benefits and problems of technologies used to control the circulation of goods in the supply chain (RFID, ECR, EDI, VMI, POS, CPFR, etc.)
- define the impact of logistics activities and individual logistics decisions on logistics costs and customer service level.
Syllabus
  • Topics covered in tutorials:
  • 1. Content and goals of logistics and supply chain management
  • 2. Logistics, Supply Chain Management - competitive advantage and value for the customer; specifics of service management in logistics and supply chain management; customer service
  • 3. Globalization and logistics, global Supply Chain Management, SC internationalization
  • 4. Economic dimension of logistics activities, logistics costs;
  • 5. Logistics and Supply Chain Design, logistics and SC strategies, cooperation in the supply chain
  • 6. SCM in the textile industry, Zara case study
  • 7.SCM in the food industry - Tesco case study
  • 8. Measurement of logistics and SCM performance
  • 9. Material flow, bullwhip effect
  • 10. Purchasing strategy, e-procurement; Outsourcing of logistics processes
  • 11. Stocks and their management
  • 12. Warehouse management, solution of warehouse space and equipment and equipment; deciding on the location of warehouses
  • 13. Packaging, assembly and order picking
  • 14. Transport (national) and international transport
  • 15. Payment and delivery terms in supply relationships, document flow in Supply Chain Management
  • 16. Risk management in Supply Chain Management; Sustainable and Reverse Logistics and Suppy Chain Management
Literature
    required literature
  • HARRISON, Alan, Remko I. van HOEK and Heather SKIPWORTH. Logistics management and strategy : competing throuhg the supply chain. 5th ed. Harlow: Pearson, 2014, xxx, 427. ISBN 9781292004150. info
  • BOWERSOX, Donald J., David J. CLOSS and M. Bixby COOPER. Supply chain logistics management. 3rd ed. Boston: McGraw-Hill, 2010, xiv, 498. ISBN 9780071276177. info
  • MANNERS-BELL, John. Introduction to Global Logistics: Delivering the Goods. 2nd. New York: Kogan Page, 2016. ISBN 978-0-7494-7826-1. info
    recommended literature
  • FITZSIMMONS, James A., Mona J. FITZSIMMONS and Sanjeev BORDOLOI. Service management : operations, strategy, information technology. 8th ed. New York: McGraw-Hill/Irwin, 2014, xviii, 524. ISBN 9780078024078. info
  • SIXTA, Josef and Miroslav ŽIŽKA. Logistika : metody používané pro řešení logistických projektů. Vyd. 1. Brno: Computer Press, 2009, 238 s. ISBN 9788025125632. info
  • SCHÖNSLEBEN, Paul. Integral logistics management : operations and supply chain management in comprehensive value-added networks. 3rd ed. Boca Raton: Auerbach Publications, 2007, xxx, 1033. ISBN 9781420051940. info
  • GRÖNROOS, Christian. Service management and marketing : customer management in service competition. 3rd ed. Chichester: John Wiley & Sons, 2007, x, 483. ISBN 9780470028629. info
  • ŠKAPA, Radoslav. Reverzní logistika. 1. vyd. Brno: Masarykova univerzita, 2005, 81 s. ISBN 8021038489. info
Teaching methods
The course has a form of tutorials. Tutorials 1. include discussion with students of problem areas defined by the teacher; 2. include demonstration of logistical problems and their solution on specific examples accompanied by discussion with students; 3. follow up on some themes of POTs (case studies) developed by students on specific thematic areas and further develop the issue.
Assessment methods
The course ends with a written exam. The student must pass throught the final test with 60% of total points to succeed. The student can participate in the exam if he / she submits and presents the "compulsory" POT (work repaired by the tutor) in the required quality. The subject of POT is processing of logistics theme in practice, ie. in the form of a case study. Students will further receive additional 3 POTs in order to practice the application of selected methods and concepts. However, their elaboration is not compulsory, however, it will interfere with the final evaluation of the course. Final evaluation of the knowledge is as follow: 100 - 92 % A; 91 - 83 % B; 82 - 74 % C; 73 - 65 % D; 64 - 60 % E; less than 60% - student did not suceed. Any copying, recording or leaking tests, use of unauthorized tools, aids and communication devices, or other disruptions of objectivity of exams (credit tests) will be considered non-compliance with the conditions for course completion as well as a severe violation of the study rules. Consequently, the teacher will finish the exam (credit test) by awarding grade "F" in the Information System, and the Dean will initiate disciplinary proceedings that may result in study termination.
Language of instruction
Czech
Follow-Up Courses
Further comments (probably available only in Czech)
The course is taught annually.
The course is taught: in blocks.
Note related to how often the course is taught: 16 hodin.
General note: Předmět bude vyučován v případě, že se zapíše alespoň 10 studentů.
Information on the extent and intensity of the course: tutorial 16 hodin.
Information on course enrolment limitations: Minimální počet pro otevření předmětu je 10 zapsaných studentů. / The minimum number of enrolled students to open the course is 10.
  • Enrolment Statistics (recent)
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