np2508 Communication skills and work with client

Faculty of Sports Studies
Spring 2019
Extent and Intensity
1/1/0. 4 credit(s). Type of Completion: k (colloquium).
Teacher(s)
doc. PhDr. Mgr. Marcela Janíková, Ph.D. (lecturer)
doc. PhDr. Vladimír Jůva, CSc. (lecturer)
Guaranteed by
doc. PhDr. Vladimír Jůva, CSc.
Division of Sport Pedagogy – Department of Sport Pedagogy – Faculty of Sports Studies
Contact Person: doc. PhDr. Mgr. Marcela Janíková, Ph.D.
Supplier department: Department of Sport Pedagogy – Faculty of Sports Studies
Timetable
Thu 10:00–10:50 B11/311
  • Timetable of Seminar Groups:
np2508/01: Thu 9:00–9:50 B11/311, M. Janíková
Prerequisites
no prerequisites.
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
In the context of theory the course aims at providing students with knowledge about communication in a way that they: understand principles of communication, are able to set up rules for communication, are familiar with various approaches to communication and are able to diagnose the language of communication of client. In the context of practice the course aims at developing skills to communicate with clients, to provide feedback, to negotiate goal and to deal with problem when working with clients.
Learning outcomes
After finishing the course, the student understand key concepts of communication and work with clients, is able to define and apply these concepts in the coach profession, is able to identify problem, asses the situation and propose adequate strategy for dealing with problems.
Syllabus
  • Interaction, interaction style a their relations to communication
  • Communication as a mean for understanding
  • Approaches in research on communication
  • Types of communication
  • Actors of communication a modes of communication
  • Rules for communication
  • Feedback
  • Mistakes in communication
  • Skills for communication in the context of soft skills
  • Training in communication
  • Work with clients
  • Principles of communication with clients
Literature
    required literature
  • MATOUŠEK, Oldřich. Základy sociální práce. Vydání třetí. Praha: Portál, 2012, 309 stran. ISBN 9788026202110. info
  • GAVORA, Peter. Učitel a žáci v komunikaci. Translated by Veronika Lyková. Brno: Paido, 2005, 165 stran. ISBN 8073151049. info
  • Handbook of interpersonal communication. Edited by Mark L. Knapp - John A. Daly. 3rd ed. Thousand Oaks, Calif.: SAGE Publications, 2003, 842 s. ISBN 0761921605. info
    recommended literature
  • JANÍKOVÁ, Marcela. Interakce a komunikace učitelů tělesné výchovy (Interaction and Communication of Physical Education Teachers). 1st ed. Brno: Paido, 2011, 156 pp. Pedagogický výzkum v teorii a praxi, svazek 22. ISBN 978-80-7315-208-6. info
  • KAUFMANN, Jean-Claude. Chápající rozhovor. Translated by Marie Černá. Vydání první. Praha: Sociologické nakladatelství (SLON), 2010, 151 stran. ISBN 9788074190339. info
  • LEWIS, David. Tajná řeč těla. Translated by Jiří Rezek. Praha: Bondy, 2010, 255 s. ISBN 9788090447172. info
  • JANOUŠEK, Jaromír. Verbální komunikace a lidská psychika. Vyd. 1. Praha: Grada, 2007, 169 s. ISBN 9788024715940. URL info
  • NAVRÁTIL, Pavel. Teorie a metody sociální práce (Theories and methods of Social Work). 1st ed. Brno: MZ, 2001, 162 pp. ISBN 80-903070-0-0. info
Teaching methods
lecture, discussion, group work, individual work.
Assessment methods
active participation in seminar, preparing case study based on video recordings of instruction, oral exam.
Language of instruction
Czech
Further Comments
Study Materials
The course is also listed under the following terms Spring 2018.
  • Enrolment Statistics (recent)
  • Permalink: https://is.muni.cz/course/fsps/spring2019/np2508