SPP803 Organization and Culture of Social Services

Faculty of Social Studies
Spring 2014
Extent and Intensity
2/0/0. 12 credit(s). Type of Completion: zk (examination).
Teacher(s)
prof. PhDr. Libor Musil, CSc. (lecturer)
Mgr. Ladislav Otava, Ph.D. (lecturer)
Guaranteed by
prof. PhDr. Libor Musil, CSc.
Department of Social Policy and Social Work – Faculty of Social Studies
Supplier department: Department of Social Policy and Social Work – Faculty of Social Studies
Timetable
Sat 22. 2. 14:30–16:00 P51 Posluchárna V. Čermáka, Sat 29. 3. 14:30–16:00 P51 Posluchárna V. Čermáka, Sat 26. 4. 14:30–16:00 P51 Posluchárna V. Čermáka
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
Students become known with the core concepts and theories on understanding the interrelation between organizational culture and the approach of social workers to their clients. At the end of the course, students should be able to interpret their own knowledge about their own practice in social work as social construct and as an element of the culture of specific organization.
Syllabus
  • The course is devoted to the following topics and issues: 1. Basic concepts: „social work services“, „organization“ a „culture“, „dilemmas of the work with clients “, „Ways of coping with dilemmas“ and „approach to clients“ as a an element of organizational culture.
  • 2. Managing uncertain working conditions (by Lipsky).
  • 3. „Double bound”, “participant” and “observer” perspective (by Laan).
  • 4. The power of managers and professionals in organization (by Howe).
  • 5. “Collective unconsciousness” (by Tavistock Institute of Human Relations).
  • 6. „Keeping frames” and the “learning organization theory“ (by Argyris and Redmond)
  • 7. Research on the approach to clients in terms of organizational culture.
Literature
  • MUSIL, Libor. "Ráda bych Vám pomohla, ale--" : dilemata práce s klienty v organizacích. Vyd. 1. Brno: Marek Zeman, 2004, 243 s. ISBN 8090307019. info
  • LAAN, Geert van der. Otázky legitimace sociální práce :(pomoc není zboží). Translated by Eva Kušová. Vyd. 1. Boskovice: Albert, 1998, 260 s. ISBN 80-85834-41-3. info
  • LIPSKY, Michael. Street-level bureaucracy :dilemmas of the individual in public services. New York: Russell Sage Foundation, 1980, xviii, 244. ISBN 0-87154-526-8. info
Teaching methods
Specific themes are presented in a form of professional lectures. Students discuss individual themes and findings from the literature in the seminars. During the curse students create paper devoted to the selected street-level bureaucrats´ dilemma in any public and social policy organisation and explain reasons of workers´ chosen method of its solution. Participation on lectures and seminars, pass an assay and proof likewise the homework are the preconditions for the course graduation.
Assessment methods
The course consists in lectures, writing and essay and collective consultations concerning essays. The course is completed by exam which consists in passing test and elaborating essay on the question: „How used to social workers in selected organization cope with their selected dilemma and what is the meaning of the way of coping in their eyes?”
Language of instruction
Czech
Further Comments
The course is taught annually.
The course is also listed under the following terms Spring 2005, Spring 2006, Spring 2007, Spring 2008, Spring 2009, Spring 2010, Spring 2011, Spring 2012, Spring 2013, Spring 2015, Spring 2016, Spring 2017, Spring 2018.
  • Enrolment Statistics (Spring 2014, recent)
  • Permalink: https://is.muni.cz/course/fss/spring2014/SPP803