MVD022K Conflict Resolution

Faculty of Law
Spring 2025
Extent and Intensity
0/2/0. 3 credit(s). Type of Completion: k (colloquium).
In-person direct teaching
Teacher(s)
doc. PhDr. Martina Urbanová, Ph.D. (lecturer)
doc. PhDr. Martina Urbanová, Ph.D. (seminar tutor)
Mgr. Adam Juras (assistant)
Guaranteed by
doc. PhDr. Martina Urbanová, Ph.D.
Department of Legal Theory – Faculty of Law
Contact Person: Tereza Buchalová
Supplier department: Department of Legal Theory – Faculty of Law
Prerequisites
Basic knowledge from secondary school in the area of social sciences.
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.

The capacity limit for the course is 15 student(s).
Current registration and enrolment status: enrolled: 0/15, only registered: 13/15
fields of study / plans the course is directly associated with
  • Law (programme PrF, PR_) (2)
  • Law (programme PrF, M-PPV)
Course objectives
The main objective of this course is developing of student's ability to cope with interpersonal conflicts as well as group conflicts. Students will receive information on current social problems and conflicts associated with these problems. In the end of the course students should be able to apply theoretical knowledge received in this course in practice in their profession. Various methods and procedures of conflict resolution will be discussed and rehearsed in the model situations (simulations). The main emphasis will be placed on opportunity to practice efficient ways of solving conflicts. In the end of the course students will gain the ability to orientate themselves in conflict situations and to apply acquired skills in practice.
Learning outcomes
Students will be able to prevent most of the conflict situations, especially dysfunctional ones, identify barrier positions and recognize various types of conflict. They will also identify the stage of conflict and use appropriate procedures for solving it. They will learn to deal with "problematic" people and mitigate aggression and passivity of others. Students will become familiar with a method called "active listening", and try the role of mediator and negotiator. The course provides - ability to apply knowledge - ability to solve problems - capacity to adapt to new situations - general knowledge.
Syllabus
  • Main topics Development, causes and types of conflicts Latent and manifest phase of conflict Escalation and de-escalation of conflict Styles and resolutions of conflicts Conflict Prevention Assertiveness as a strategy of behaviour Negotiation and negotiators Mediation and mediators Additional topics The importance of verbal, paralinguistic and nonverbal communication in conflicts Art of discussion and facilitation Art of listening Reasoning and interpretation Intelligibility and clarity of speech Political Correctness Barrier attitudes Intercultural communication and intercultural conflicts The development of the field of conflict resolution and classification of conflicts Gender conflicts, racial conflicts, intergenerational conflicts The modern social conflict and the possibilities of its control
Literature
    required literature
  • KŘIVOHLAVÝ, Jaro. Konflikty mezi lidmi. Vyd. 2. Praha: Portál, 2008, 189 s. ISBN 9788073674076. URL info
  • URBANOVÁ, Martina. Zvládání konfliktu (Conflict management). In Urbanová Martina et.al. Rétorika pro právníky. Plzeň: Aleš Čeněk, 2009. 279 s.ISBN 978-80-7380-217-2. 1st ed. Plzeň: Aleš Čeněk, 2009, p. 145-158, 13 pp. učebnice. ISBN 978-80-7380-217-2. info
  • URBANOVÁ, Martina. Umění dialogu (Art dialogue). In Urbanová Martina et.al. Rétorika pro právníky. Plzeň: Aleš Čeněk, 2009. 279 s.ISBN 978-80-7380-217-2. 1st ed. Plzeň: Aleš Čeněk, 2009, p. 137-140. učebnice. ISBN 978-80-7380-217-2. info
  • URBANOVÁ, Martina. Neverbální komunikace (Nonverbal communication). In Urbanová Martina et.al. Rétorika pro právníky. Plzeň: Aleš Čeněk, 2009. 279 s.ISBN 978-80-7380-217-2. 1st ed. 2009: Aleš Čeněk, 2009, p. 36-44. učebnice. ISBN 978-80-7380-217-2. info
  • URBANOVÁ, Martina. Verbální komunikace (Verbal Communication). In Urbanová Martina et.al. Rétorika pro právníky. Plzeň: Aleš Čeněk, 2009. 279 s.ISBN 978-80-7380-217-2. 1st ed. Plzeň: Aleš Čeněk, 2009, p. 28-35, 13 pp. učebnice. ISBN 978-80-7380-217-2. info
    recommended literature
  • ŠVANDOVÁ, Blažena and Milan JELÍNEK. Argumentace a umění komunikovat (Argumentation and the art of communication). první. Brno: PedF MU Brno, 1999, 330 pp. Monografie 74. ISBN 1-210-2186-1. info
  • KŘIVOHLAVÝ, Jaro. Jak si navzájem lépe porozumíme : kapitoly z psychologie sociální komunikace. Vyd. 1. Praha: Svoboda, 1988, 235 s. URL info
  • HOLÁ, Lenka. Mediace v teorii a praxi. Vyd. 1. Praha: Grada, 2011, 270 s. ISBN 9788024731346. URL info
Teaching methods
Practicing of model situations Analysis of video recordings and of recordings including simulated situations of students Thorough analysis of conflict situations in the microstructure, macrostructure and mesostructure The main emphasis will be placed on the reflection of the participants of the course with regard to the possibility of use of trained skills in practice.
Assessment methods
Students must actively participate in the team work and be active in individual and group performances. A final assessment will come from feedback from teachers and other students. Seminars are aimed at practice exercises (audiovisual presentations, case studies). A final: a oral examination - a colloquium. Oral examination, ballot 1 question and overview about 5 next questions, minimum 50% correct answers.
Language of instruction
Czech
Further comments (probably available only in Czech)
The course is taught annually.
The course is taught: every week.
The course is also listed under the following terms Spring 2012, Spring 2013, Spring 2014, Spring 2015, Spring 2016, Spring 2017, Spring 2018, Spring 2019, Spring 2020, Spring 2021, Spring 2022, Spring 2023, Spring 2024.
  • Enrolment Statistics (recent)
  • Permalink: https://is.muni.cz/course/law/spring2025/MVD022K