BSSI011 Social interaction

Faculty of Medicine
autumn 2018
Extent and Intensity
0/2/0. 1 credit(s). Type of Completion: z (credit).
Teacher(s)
PhDr. Natália Beharková, Ph.D. (lecturer)
Guaranteed by
PhDr. Natália Beharková, Ph.D.
Department of Health Sciences – Departments of Non-medical Branches – Faculty of Medicine
Contact Person: Bc. Tereza Polzer, DiS.
Supplier department: Department of Health Sciences – Departments of Non-medical Branches – Faculty of Medicine
Timetable
Thu 14:00–15:40 F01B1/327, Thu 16:00–17:40 F01B1/327
Prerequisites
are not required
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim of the subject is: - Understand and teach students how to use individual effective methods of social interaction and communication in the provision of nursing care with regard to the health status and specific needs of patients and their family members.
Learning outcomes
Student will be able to: - to describe the components of the communication process; - to distinguish verbal and nonverbal communication; - to list and describe the factors influencing the communication process; - to list the types of communication; - to distinguish communication styles; - to conduct a formal and informal interview with the patient and his / her family; - to collaborate in a team; - to distinguish the assessment and devaluation elements of the communication attitudes of health professionals; - to identifying problematic / specific areas of the communication process (communication barrier, patient / family non-cooperation, aggression in healthcare, specific needs of the patient and family with respect to age, health, disability, etc.); - to use alternative and augmentative communication systems; - to explaining the patient's attitudes to health and illness, describing the stages of experiencing the illness (from the patient, the family, the attitude of the health care professional); - to describe the issue of dying and death, to identify the desirable skills of the health care professional in the subject matter; - to use effective communication strategies to provide nursing practice - to apply productive behavior and communication skills in practice.
Syllabus
  • - Communication - definitions, components of the communication process, verbal and nonverbal communication, types of communication - General principles of communication - Factors affecting communication - Barriers in the communication process - No / Effective communication - Communication in general nurse work - Communication specifics for different age groups - Specifics of communication with respect to disability (sensory, mental, physical) - Disease (from the point of view of the patient, his / her family, health care professional), communication with patients in various phases of illness - Dying and death - Communication styles - Assertiveness - Conflict and conflict management - Aggression in healthcare - Burnout syndrom - Self-evaluation
Literature
    required literature
  • POKORNÁ, Andrea. Efektivní komunikační techniky v ošetřovatelství (Effective communication techniques). 3. doplněné vydání. Brno: Národní centrum ošetřovatelství a nelékařských zdravotnických oborů, 2010, 104 pp. ošetřovatelství. ISBN 978-80-7013-524-2. info
  • PLEVOVÁ, Ilona and Regina SLOWIK. Komunikace s dětským pacientem. 1. vydání. Praha: Grada, 2010, 247 stran. ISBN 9788024729688. info
  • POKORNÁ, Andrea. Komunikace se seniory (Communication with elderly). první. Praha: Grada Publishing a.s., 2010, 160 pp. Sestra (4048). ISBN 978-80-247-3271-8. info
    recommended literature
  • TOMOVÁ, Šárka and Jana KŘIVKOVÁ. Komunikace s pacientem v intenzivní péči. 1. vydání. Praha: Grada Publishing, 2016, 134 stran. ISBN 9788027100644. info
  • ZACHAROVÁ, Eva. Komunikace v ošetřovatelské praxi. 1. vydání. Praha: Grada Publishing, 2016, 121 stran. ISBN 9788027101566. info
  • ŠPATENKOVÁ, Naděžda and Jaroslava KRÁLOVÁ. Základní otázky komunikace : komunikace (nejen) pro sestry. 1. vyd. Praha: Galén, 2009, 135 s. ISBN 9788072625994. info
  • VENGLÁŘOVÁ, Martina and Gabriela MAHROVÁ. Komunikace pro zdravotní sestry. 1. vyd. Praha: Grada, 2006, 144 s. ISBN 8024712628. info
    not specified
  • Cesta k vyrovnanému životu : jak úspěšně řešit konflikty v práci i osobním životě. Translated by Svatoslav Gosman. Vyd. 1. Praha: Práh, 2014, 161 s. ISBN 9788072525355. info
  • ŠPATENKOVÁ, Naděžda. Poradenství pro pozůstalé. 1. vydání. Praha: Grada, 2008, 143 pp. ISBN 978-80-247-1740-1. info
  • LINHARTOVÁ, Věra. Praktická komunikace v medicíně : pro mediky, lékaře a ošetřující personál. 1. vyd. Praha: Grada, 2007, 152 s. ISBN 9788024717845. URL info
Teaching methods
Lecture and practical exercises with the use of interactive teaching techniques (group discussion - group work - simulation of specific needs in communication - role playing)
Assessment methods
During the semester there is a block of exercises (students are divided into groups). Assessment methods and criteria: interview, discussion in the course, fulfillment of continuous requirements for solving problems in the course.
Language of instruction
Czech
Further comments (probably available only in Czech)
Study Materials
The course is taught annually.
Information on the extent and intensity of the course: 30.
Listed among pre-requisites of other courses
The course is also listed under the following terms Autumn 2013, Autumn 2014, Autumn 2015, Autumn 2016, Autumn 2017, autumn 2019, autumn 2020, autumn 2021, autumn 2022, autumn 2023, autumn 2024.
  • Enrolment Statistics (autumn 2018, recent)
  • Permalink: https://is.muni.cz/course/med/autumn2018/BSSI011