DT3MK_RJS Management of Quality of service

Faculty of Education
Spring 2011
Extent and Intensity
0/0/12. 4 credit(s). Type of Completion: zk (examination).
Teacher(s)
Ing. Bc. Radmila Presová, Ph.D. (lecturer)
doc. Ing. Bc. Petr Suchánek, Ph.D. (lecturer)
Ing. Lenka Dohnalová (lecturer)
Guaranteed by
doc. Ing. Bc. Petr Suchánek, Ph.D.
Department of Physics, Chemistry and Vocational Education – Faculty of Education
Contact Person: Miluše Čánská
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.

The capacity limit for the course is 70 student(s).
Current registration and enrolment status: enrolled: 0/70, only registered: 0/70
fields of study / plans the course is directly associated with
Course objectives
Quality control will enable students to acquire the necessary knowledge about the quality, access quality, facilitate the entry into practice.
Syllabus
  • Introduction to Quality History quality concept quality quality company selected concepts relating to quality reasons interest in quality standard ISO 9000 TQM approaches approaches to quality assurance in terms of ISO 9000 quality assurance within the meaning of TQM Tools and methods of quality control tools and methods for universal use methods used in the planning of quality methods for monitoring and improving processes methods for assessing the quality Prospects in the development of quality management integration of quality management systems, environment and safety improving the quality system within the meaning of TQM efforts to increase productivity
Literature
  • Literatura bude určena učitelem
Teaching methods
lectures, class discussion
Assessment methods
written tests
Language of instruction
Czech
Further comments (probably available only in Czech)
The course is taught annually.
The course is taught: in blocks.
Information on the extent and intensity of the course: 12.
The course is also listed under the following terms Spring 2009, Spring 2010, Spring 2012, Spring 2013, Spring 2014.
  • Enrolment Statistics (Spring 2011, recent)
  • Permalink: https://is.muni.cz/course/ped/spring2011/DT3MK_RJS