OP3BK_DOS Bussines end services

Faculty of Education
Spring 2013
Extent and Intensity
0/0/.7. 2 credit(s). Type of Completion: z (credit).
Teacher(s)
Ing. Lenka Dohnalová (lecturer)
Ing. Pavla Stejskalová (lecturer)
Guaranteed by
doc. RNDr. Petr Sládek, CSc.
Department of Physics, Chemistry and Vocational Education – Faculty of Education
Contact Person: Jana Jachymiáková
Supplier department: Department of Physics, Chemistry and Vocational Education – Faculty of Education
Timetable
Sat 23. 2. 11:10–12:50 učebna 60, Sat 9. 3. 10:15–12:50 učebna 5, Sat 13. 4. 10:15–12:50 učebna 60
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The contents of this subject is aimed at learning   internal structures and external links enterprise, the concept of an information system company, deal with contemporary competitive factors, quality management, knowledge of the modern concept of Psychology and Sociology in   managerial experience.
Syllabus
  • I. Operation of Trade The contents of this block is the knowledge of   control options as business entities of economic activity. The level of information knowledge of the internal structures and external links enterprise is the basis for the design concept of an information system company. To deal with contemporary competitive factors requires knowledge of quality control. II. Managerial Psychology and Sociology The contents of this section is the knowledge of the modern concept of Psychology and Sociology in   managerial practice, which is constantly evolving and subject to innovative change. Lessons learned can bring "competitive advantage" in   career growth and contribute to the success of the     business. III. Traffic management and trade services The aim is to block strategy in the marketing mix   trade and services. Knowledge of distribution routes, business enterprise, and effective communication with customers is an essential precondition for the success of a business enterprise.
Literature
  • BEDRNOVÁ, Eva and Ivan NOVÝ. Psychologie a sociologie řízení. 3. rozš. a dopl. vyd. Praha: Management, 2007, 798 s. ISBN 9788072611690. info
  • VEBER, Jaromír. Řízení jakosti a ochrana spotřebitele (Quality management and consumer protection). první. Praha: Grada Publishing, 2002, 163 pp. ISBN 80-247-0194-4. info
  • BEDRNOVÁ, Eva and Ivan NOVÝ. Psychologie a sociologie řízení. Vyd. 1. Praha: Management Press, 1998, 559 s. ISBN 80-85943-57-3. info
  • SVOBODA, Stanislav. Informační systém podnikatelských subjektů. 1. vyd. Praha: Vysoká škola ekonomická v Praze, 1995, 304 s. ISBN 8070798459. info
Teaching methods
Papers, individual work of students.
Assessment methods
The course is terminated credit. The requirement for passing: Develop a concept of management of small commercial business.
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
The course is taught annually.
Information on the extent and intensity of the course: 8 hodin.
The course is also listed under the following terms Spring 2009, Spring 2010, Spring 2011, Spring 2012, Spring 2014.
  • Enrolment Statistics (Spring 2013, recent)
  • Permalink: https://is.muni.cz/course/ped/spring2013/OP3BK_DOS