ISKB03 Information Services and Retrieval

Faculty of Arts
Autumn 2023
Extent and Intensity
2/0/0. 4 credit(s). Type of Completion: zk (examination).
Teacher(s)
PhDr. Petr Škyřík, Ph.D. (lecturer)
Guaranteed by
PhDr. Petr Škyřík, Ph.D.
Department of Information and Library Studies – Faculty of Arts
Contact Person: Mgr. Alice Lukavská
Supplier department: Department of Information and Library Studies – Faculty of Arts
Timetable
Fri 10:00–11:40 B2.13, except Fri 6. 10. ; and Fri 6. 10. 10:00–11:40 D51
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.
fields of study / plans the course is directly associated with
there are 7 fields of study the course is directly associated with, display
Course objectives
The aim of the course is to present a set of knowledge and development trends in the area of information services and information needs of users in contemporary society. Attention will also be paid to commercial information services, dissemination models and information retrieval via the Internet.
Learning outcomes
Students will be able to: - understand the strategic basis of work on service development, anticipate new opportunities for service development, - put into practice new and sustainable models that will stand out above the mass offer - evaluate the impacts of such models - acquire a proactive approach to organizational development - identify new opportunities for innovation by focusing on the service delivery system as a whole - understand the principles of open innovation - involve customers in the early stages of the development process services to create a network of unique value
Syllabus
  • Typology and definition of information services Information Service Categories & Trends in Information Services Development Efficiency of information services Possible causes of poor efficiency of information services Strategic thinking and principles Process strategy: formulation and management (planning and implementation) The formulation of radically new business strategies and innovative business models Competitive advantage and lead in the case of service companies Impact of the new business strategy on the organization
Literature
  • ZBIEJCZUK SUCHÁ, Ladislava. Design Thinking as a Framework for User-Driven Innovation in Libraries: A Few Case Studies from Czech Libraries. In QQML 2015. Qualitative and Quantitative Methods in Libraries. 2015. URL info
  • Design thinking for strategic innovationwhat they can't teach you at business or design school. Edited by Idris Mootee. Hoboken, N.J.: Wiley, 2013, xi, 210 p. ISBN 9781118748855. info
  • This is service design thinking : basics, tools, cases. Edited by Jakob Schneider - Marc Stickdorn. Hoboken, N.J.: Wiley, 2011, 373 s. ISBN 9781118156308. info
  • Information retrieval technology : Asia information retrieval symposium, AIRS 2004 : Beijing, China, October 18-20, 2004 : revised selected papers. Edited by Sung Hyon Myaeng. Berlin: Springer, 2005, xiii, 336. ISBN 3540250654. info
  • Advances in information retrieval : 24th BCS-IRSG European Colloquim on IR research : Glasgow, UK, March 25-27, 2002 : proceedings. Edited by Fabio Crestani - Mark Girolami - C. J. Van Rijsbergen. Berlin: Springer, 2002, xiii, 362. ISBN 3540433430. info
Teaching methods
theoretical preparation
Assessment methods
written test, 3 ongoing tasks
Language of instruction
Czech
Further Comments
Study Materials
The course is taught annually.
Listed among pre-requisites of other courses
The course is also listed under the following terms Autumn 2019, Autumn 2020, Autumn 2021, Autumn 2022, Autumn 2024.
  • Enrolment Statistics (Autumn 2023, recent)
  • Permalink: https://is.muni.cz/course/phil/autumn2023/ISKB03