VIKMB36 Research for innovation and participatory design

Faculty of Arts
Spring 2014
Extent and Intensity
1/1. 4 credit(s). Type of Completion: k (colloquium).
Teacher(s)
PhDr. Ladislava Zbiejczuk Suchá, Ph.D. (lecturer)
Guaranteed by
PhDr. Petr Škyřík, Ph.D.
Division of Information and Library Studies – Department of Czech Literature – Faculty of Arts
Contact Person: Mgr. Marie Hradilová
Supplier department: Division of Information and Library Studies – Department of Czech Literature – Faculty of Arts
Timetable
Wed 14:10–15:45 C128
Prerequisites
The ability to work in a team. Basic undderstanding of research methods in social science.
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.

The capacity limit for the course is 20 student(s).
Current registration and enrolment status: enrolled: 0/20, only registered: 0/20
fields of study / plans the course is directly associated with
Course objectives
„In the name of doing things for people, traditional and hierarchical organisations end up doing things to people“ Charles Leadbeater, 2009

Design thinking starts with people. Whether we are talking about listening phase (IDEO), observations (LUMA Institute), exploring (UK's Innovation Agency), specific people are always in the center of our concerns.
The framework for our work is the concept of so called participative design (participatory design). The course focuses on engaging users (together with researchers, designers, developers, etc.) in the innovation process. Therefore, we will not only research users, but also a way how we can involve people (customers, users, readers, citizens) in the design process, service or product.
Syllabus
  • 1 Introduction. Research for innovation. Innovation ecosystem. User researches.
  • In the first half of the first meeting, we will tackle the topic of research for innovation. We'll talk about what is participatory design. Who is the service user ? Who should talk to their proposal? How to investigate a user?
  • In the second half we will learn the award of a research project on which we will work for the rest of the semester. We will go through the research process. We will assemble a research brief, research agenda and budget.
  • 2 Methods for participatory design: Observation. Shading. Interviews.
  • Where to begin our exploration? With specific people! Individual interviews are royal discipline of the depth research. We will outline the main rules and principles for the conduct of qualitative interviews and try them in practice.
  • 3 Methods for participatory design II: Focus group.
  • How the results of interviews will change when we use the power of group dynamics? Focus groups are popular method of marketing research, and we will try their leadership with help of guests/professionals.
  • 4 Methods for participatory design III: Creative workshop. World Café. Method of positive change.
  • While the interviews and focus groups were methods used mainly for research, creative workshop will allow users not only to know, but plug it into the design process, service or product. We will show examples of good practice and try out several methods for managing creative workshops.
  • 5 Methods for participatory design IV : Analysis. Working with   results. Storytelling . Persona.
  • Design approach works with data in many forms - what to do with all the stories, records of interviews, images, post-its? We will introduce a few methods how to process the results of research in a clear and communicable form.
  • 6 Methods for participatory design V: Verification and testing. The value of service. Measuring the results and learning.
  • 7 Mini-conference and presentation of the results of the group project. In the last week of semester we will present the results of a group project to the CIDES and KISK colleagues.
Literature
  • KOSKINEN, I. K. (2011). Design research through practice: From the lab, field, and showroom. Waltham, MA: Morgan Kaufmann.
  • KUMAR, V. (2013). 101 design methods: A structured approach for driving innovation in your organization. Hoboken, N.J: Wiley.
  • Nutley, S. M., Walter, I., & Davies, H. T. O. (2007). Using evidence: How research can inform public services. Bristol, U.K: Policy Press.
  • CRESWELL, John W. Research design : qualitative, quantitative, and mixed methods approaches. 2nd ed. Thousand Oaks, Calif.: Sage Publications, 2003, xxvi, 246. ISBN 0761924426. info
Teaching methods
Workshop
Assessment methods
Individual tasks. Team project.
Language of instruction
Czech
Further comments (probably available only in Czech)
Study Materials
  • Enrolment Statistics (recent)
  • Permalink: https://is.muni.cz/course/phil/spring2014/VIKMB36