VIKBA09 Reference Services 1

Faculty of Arts
Spring 2021
Extent and Intensity
0/0/10. 3 credit(s). Type of Completion: z (credit).
Teacher(s)
Mgr. Pavla Martinková (seminar tutor)
Mgr. Zuzana Matulíková (seminar tutor)
Bc. Alena Kmochová (seminar tutor)
Mgr. Eva Jandová (seminar tutor)
PhDr. Alexandra Škyříková (lecturer)
Mgr. Tereza Schwarzová Matýsová (lecturer)
Guaranteed by
PhDr. Petr Škyřík, Ph.D.
Department of Information and Library Studies – Faculty of Arts
Contact Person: Mgr. Alice Lukavská
Supplier department: Department of Information and Library Studies – Faculty of Arts
Timetable
Fri 5. 3. 8:00–9:40 D22, Fri 26. 3. 8:00–9:40 D22, Fri 16. 4. 8:00–9:40 D22, Fri 7. 5. 8:00–9:40 D22
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim is to present students with the current state of practice in the academic library, with an emphasis on reference services.

The student is responsible for the assigned reference desk and library floor. They get in direct contact with users and become familiar with their information needs. Assigned work will also test their ability to respond to these needs.

Students who cannot participate in the provision of services have the opportunity to write a paper on given topic.

All students have the opportunity to consult with a librarian.

Learning outcomes
Students will be able to:
– understand the services of the Central Library and role of its' departments
– provide basic information services
– and / or write a paper on assigned topic
Syllabus
  • Compulsory lectures:
    – 21. 2. Introductory information
    – 13. 3. Library services 1
    – 3. 4. Library services 2
    – 22. 5. Library services 3
  • In-person practice :
    – self-study
    – fulfillment of assigned activities and tasks
Literature
  • Asociace knihoven vysokých škol: akvs.cz
  • Association of College & Research Libraries: ala.org/acrl
  • CASSELL, Kay Ann and Uma HIREMATH. Reference and information services : an introduction. Fourth edition. London: Facet Publishing, 2018, xv, 484. ISBN 9781783302338. info
  • ALVITE DÍEZ, María Luisa and Leticia BARRIONUEVO. Libraries for users : services in academic libraries. First published. Oxford: Chandos Publishing, 2011, xiii, 204. ISBN 9781843345954. info
  • HIGGINS, Susan E. Managing academic libraries : principles and practice. Edited by Maryam Derakhshan. Amsterdam: Elsevier, 2017, xii, 98. ISBN 9781843346210. info
Teaching methods
– lectures
– self-study
– written test
– expert supervision
– consultations
– oral evaluation
– writing a seminar paper
Assessment methods
– attendance; performance of assigned activities and tasks
Language of instruction
Czech
Further comments (probably available only in Czech)
Study Materials
Teacher's information
Study materials: MS Teams app will serve as a communication platform and materials storage.

In person practice: One week of practice, Monday to Friday, 15 to 20.

Assigned work: Students will work on assigned topics from ISK. They must consult the librarian at least twice during the semester.

The course is also listed under the following terms Spring 2005, Spring 2006, Spring 2007, Spring 2008, Spring 2009, Spring 2010, Spring 2011, Spring 2012, Spring 2013, Spring 2014, Spring 2015, Spring 2016, Spring 2017, Spring 2018, Spring 2019, Spring 2020, Spring 2022, Spring 2023.
  • Enrolment Statistics (Spring 2021, recent)
  • Permalink: https://is.muni.cz/course/phil/spring2021/VIKBA09