FF:KISKED17 Service Design - Course Information

KISKED17 Service Design: zákaznické zážitky, které překročí očekávání zákazníků

Extent and Intensity

0/2/0. 2 credit(s). Type of Completion: zk (examination).
Synchronous online teaching

Teacher(s)

MgA. Michaela Štetiarová (lecturer)
PhDr. Ladislava Zbiejczuk Suchá, Ph.D. (lecturer)
Bc. Magdaléna Bohuslavová (seminar tutor)

Guaranteed by

PhDr. Ladislava Zbiejczuk Suchá, Ph.D.
Department of Information and Library Studies – Faculty of Arts
Contact Person: Mgr. Alice Lukavská
Supplier department: Department of Information and Library Studies – Faculty of Arts

Course Enrolment Limitations

The course is only offered to the students of the study fields the course is directly associated with.

The capacity limit for the course is 25 student(s).
Current registration and enrolment status: enrolled: 0/25, only registered: 0/25

fields of study / plans the course is directly associated with

• Service Design: customer experiences that exceed customer expectations (programme FF, C-DISP)

Language of instruction

Czech

Further Comments

The course is taught annually.
The course is taught: every week.

• Permalink: https://is.muni.cz/course/phil/spring2025/KISKED17