ESF:MPH_PMAN Operations Management - Course Information

MPH_PMAN Operations Management

Extent and Intensity

4/2. 11 credit(s). Type of Completion: zk (examination).

Teacher(s)

doc. Ing. Alena Klapalová, Ph.D. (lecturer)
doc. Ing. Radoslav Škapa, Ph.D. (lecturer)
doc. Ing. Alena Klapalová, Ph.D. (seminar tutor)
Ing. Mgr. Michal Krčál, Ph.D. (seminar tutor)
doc. Ing. Radoslav Škapa, Ph.D. (seminar tutor)

Guaranteed by

doc. Ing. Radoslav Škapa, Ph.D.
Department of Business Management – Faculty of Economics and Administration
Contact Person: Vlasta Radová
Supplier department: Department of Business Management – Faculty of Economics and Administration

Timetable

Fri 12:50–16:15 P312

• Timetable of Seminar Groups:

MPH_PMAN/01: Tue 9:20–11:00 VT105, A. Klapalová, R. Škapa
MPH_PMAN/02: Tue 11:05–12:45 VT105, A. Klapalová, R. Škapa

Prerequisites

! PHPMAN Operation Management
The following courses are recommended as prerequisites: Corporate Economics, Management, Marketing I, Logistics and Transportation, Corporate Management Systems.

Course Enrolment Limitations

The course is also offered to the students of the fields other than those the course is directly associated with.
The capacity limit for the course is 48 student(s).
Current registration and enrolment status: enrolled: 0/48, only registered: 0/48, only registered with preference (fields directly associated with the programme): 0/48

fields of study / plans the course is directly associated with

• Business Management (programme ESF, M-EKM)
• Business Management (programme ESF, N-EKM)

Course objectives

The course builds on courses like Marketing, Management, Corporate Economics, Logistics and others, and it focuses on operational (and tactical, to a certain extent) tasks connected with the process of creation in manufacturing and service sector.
At the end of this course, students should be able to:
-interpret the role of operations in the process of value creation;
-explain the linkages between strategic, tactical and operational level of company management;
- design simple production processes and apply the basic methods used in this field;
-explain the basic concepts and tool used by management in production process;
-compare quality management systems applied within companies and quality assurance on a national scale;
-illustrate how operations relates to other business functions.

Syllabus

• Topics of the lectures:
• 1. Operational management and quality
• 2. Statistical quality management
• 3. Designing quality products and services
• 4. Processes, technology, capacity and layout
• 5. Process management
• 6. Work and operational management, forecasts
• 7. Production and services planning, lean production
• 8. Product and quality management, basic concepts and history
• 9. TQM and excellence models
• 10. Quality management systems
• 11.Methods and techniques used in quality management
• 12.Institutional framework of quality management
• 13.Customer and consumer protection system in the Czech Republic and gobally

Literature

required literature
• RUSSELL, Roberta S. and Bernard TAYLOR. Operations management : quality and competitiveness in a global environment. 5th ed. Hoboken: Wiley, 2006, xxii, 808. ISBN 0471692093. info
• MATEIDES, Alexander. Manažérstvo kvality : história, koncepty, metódy. Bratislava: Epos, 2006, 751 s. ISBN 8080576564. info
• KAVAN, Michal. Výrobní a provozní management. 1. vyd. Praha: Grada, 2002, 424 s. ISBN 8024701995. info
• TOMEK, Gustav and Věra VÁVROVÁ. Řízení výroby. Vyd. 1. Praha: Grada, 1999, 439 s. ISBN 8071695785. info

recommended literature
• SVOZILOVÁ, Alena. Zlepšování podnikových procesů. 1. vyd. Praha: Grada, 2011, 223 s. ISBN 9788024739380. URL info
• TOMEK, Gustav and Věra VÁVROVÁ. Řízení výroby a nákupu. 1. vyd. Praha: Grada, 2007, 378 s. ISBN 9788024714790. URL info
• ŘEPA, Václav. Podnikové procesy : procesní řízení a modelování. 1. vyd. Praha: Grada, 2006, 265 s. ISBN 8024712814. info
• KOŠTURIAK, Ján and Zbyněk FROLÍK. Štíhlý a inovativní podnik. 1. vyd. Praha: Alfa Publishing, 2006, 237 s. ISBN 8086851389. info
• HOROVÁ, Olga. Ochrana spotřebitele. Vyd. 2. V Praze: Oeconomica, 2004, 136 s. ISBN 8024506904. info

Teaching methods

The course has a form of lectures and seminars. In lectures, the concepts of Operations management will be explained in a discussion with students, the usage of instruments will be demonstrated on examples. The practitioners will be involved. Some concepts will be presented with help of multimedia. In seminars, the students try to apply the instruments on practical examples on their own. The calculations will be done in the MS Excel spreadsheet.

Assessment methods

The course finished with a written exam. The minimal points required to pass the test is 60 per cent. Students can take the exam provided that she/he prepared semester papers on a given topic.
Any copying, recording or leaking tests, use of unauthorized tools, aids and communication devices, or other disruptions of objectivity of exams (credit tests) will be considered non-compliance with the conditions for course completion as well as a severe violation of the study rules. Consequently, the teacher will finish the exam (credit test) by awarding grade "F" in the Information System, and the Dean will initiate disciplinary proceedings that may result in study termination.

Language of instruction

Czech

Further comments (probably available only in Czech)

Study Materials
The course is taught annually.
General note: Předmět si nezapisují studenti, kteří absolvovali předmět PHPMAN.

Information about innovation of course.

This course has been innovated under the project "Inovace studia ekonomických disciplín v souladu s požadavky znalostní ekonomiky (CZ.1.07/2.2.00/28.0227)" which is cofinanced by the European Social Fond and the national budget of the Czech Republic.

Listed among pre-requisites of other courses

• BPH_PMAN Operations Management
  !MPH_PMAN  

• Enrolment Statistics (Autumn 2013, recent)
  
• Permalink: https://is.muni.cz/course/econ/autumn2013/MPH_PMAN