PA179 Project Management and Service Lifecycle

Fakulta informatiky
podzim 2008
Rozsah
2/0/2. 4 kr. (plus ukončení). Doporučované ukončení: zk. Jiná možná ukončení: z.
Vyučující
RNDr. Zdenko Staníček, Ph.D. (přednášející), Ing. Mgr. Jiří Šmerda (zástupce)
Mgr. Marie Zachovalová (pomocník)
Garance
prof. RNDr. Václav Matyáš, M.Sc., Ph.D.
Katedra počítačových systémů a komunikací – Fakulta informatiky
Kontaktní osoba: RNDr. Zdenko Staníček, Ph.D.
Rozvrh
Út 10:00–11:50 B011
Předpoklady
No pre-requisities.
Omezení zápisu do předmětu
Předmět je nabízen i studentům mimo mateřské obory.
Mateřské obory/plány
předmět má 33 mateřských oborů, zobrazit
Cíle předmětu
Project, Program, and Portfolio management according to international standards as a base for service systems creation, operating, and development. Service system approach to the project, program, and portfolio management.
At the end of this course, students should be able to:
distinquish between good and poor project management practice;
understand what service is, what service system is, modeling of services, execution of services, evolution of services, involved agents education;
use the principles of the theory of constraints (TOC) in practice;
able to formulate value proposition of a service system;
understand agent based modeling and its role in service system, modeling, and execution.
Osnova
  • Project, Program, Portfolio (PPP) management definition according to international standards.
  • PPP management techniques and procedures; The context of project, program and portfolio of projects, namely the relations to permanent organization; Behavioral competences for PPP management.
  • Service definition and service system explication. Agent based modeling of service system.
  • PPP management as a necessary precondition of service system development and operating.
  • What is an effective IT support of both, PPP management and service system lifecycle.
  • How PPP management and service system lifecycle can help to create an effective IT support of business in a particular domain.
  • TOC – Theory of Constraints, Critical Chain, and management of projects with floating objectives.
  • How to deal with project priorities within a service system development and operation. Synergy of projects within a program.
  • Knowledge management and PPP management in a service system lifecycle. Management of service using time cycles.
  • Assessment of agents cooperating towards value co-creation in a dynamic environment of service system.
Literatura
  • IPMA Competence Baseline, v3, International Project Management Association, 2007
  • Turner, J. R., Simister, S. J.: Gower Handbook of Project Management. Gower Publishing, 3rd edn, 2000
  • Leach P. L.: Critical Chain Project Management, Artech House, 2005. ISBN: 1580539033
  • Stanicek: SSME* - Service Systems, Modeling, Execution, Education. To appear
  • Noreen, Eric: The Theory of Constraints and its Implications for Management Accounting, North River Pr, June 1995. ISBN: 978-0-884-27116-1
Metody hodnocení
lectures, class discussion, group projects, presentations, homeworks, reading
A seminar work is required to the exam consisting in several assignments (case study, IPMA Competences Baseline presentation, strategy and value proposition, essay).
The exam can consist from written part and discussion on learned topics with respect to seminar work.
Vyučovací jazyk
Angličtina
Informace učitele
http://kirlab.fi.muni.cz/en:homepage
Study materials could be found on http://kirlab.fi.muni.cz/documents/study_materials/
Další komentáře
Studijní materiály
Předmět je vyučován každoročně.
Nachází se v prerekvizitách jiných předmětů
Předmět je zařazen také v obdobích podzim 2009, podzim 2010, podzim 2011, podzim 2012, podzim 2013, podzim 2014, jaro 2015, jaro 2016, jaro 2017, jaro 2018, jaro 2019, jaro 2020, jaro 2021, jaro 2022, jaro 2023, jaro 2024, jaro 2025.