PSY201 Resolving conflicts

Faculty of Social Studies
Spring 2017
Extent and Intensity
0/0. 3 credit(s). Type of Completion: z (credit).
Teacher(s)
Mgr. Monika Skutková, Ph.D. (lecturer)
Mgr. Zuzana Sýkorová, Ph.D. (lecturer)
Guaranteed by
Mgr. Zuzana Sýkorová, Ph.D.
Department of Psychology – Faculty of Social Studies
Contact Person: Mgr. Zuzana Sýkorová, Ph.D.
Supplier department: Department of Psychology – Faculty of Social Studies
Timetable
Sat 8. 4. 8:00–16:00 U53, Sat 22. 4. 8:00–16:00 U53, Sat 29. 4. 8:00–16:00 U53
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
The capacity limit for the course is 20 student(s).
Current registration and enrolment status: enrolled: 0/20, only registered: 0/20, only registered with preference (fields directly associated with the programme): 0/20
fields of study / plans the course is directly associated with
Course objectives
At the end of the course students should be able to: - obtain a basic theoretical overview; - recognize a conflict situation (resources, cause); - recognize and apply own style of problem solving; - work with basic types of problem solving.
Syllabus
  • 1) intrapersonal vs. interpersonal conflict; 2) conflict situations; 3) ways of problem solving problems; 4) communication; 5) facilitation; 6) mediation
Literature
  • BAUM, Tanja. Umění přátelského řešení konfliktů. Translated by Petr Patočka. Vydání první. Praha: Portál, 2009, 190 stran. ISBN 9788073675257. info
  • DEVITO, Joseph A. Základy mezilidské komunikace : 6. vydání. Translated by Jiří Rezek. 1. vyd. Praha: Grada, 2008, 502 s. ISBN 9788024720180. info
  • EGGERT, Max and Wendy FALZON. Řešení konfliktů. Translated by Hana Antonínová. Vyd. 1. Praha: Portál, 2005, 112 s. ISBN 8073670119. info
  • HOLÁ, Lenka. Mediace : způsob řešení mezilidských konfliktů. Vyd. 1. Praha: Grada, 2003, 190 s. ISBN 8024704676. info
  • PLAMÍNEK, Jiří. Řešení konfliktů a umění rozhodovat. 1. vyd. Praha: Argo, 1994, 198 s. ISBN 8085794144. info
  • KŘIVOHLAVÝ, Jaro. Konflikty mezi lidmi : proč k nim dochází? Jak jim předcházet? Jak je tvořivě řešit? Vyd. 1. Praha: Avicenum, zdravotnické nakladatelství, 1973, 303 s. info
Teaching methods
Lectures, self-experience techniques, feedback, group work, homework, class discussion
Assessment methods
Active participation in the theoretical and practical lessons, homeworks
Language of instruction
Czech
Further Comments
Study Materials
The course is taught annually.
The course is also listed under the following terms Spring 2005, Spring 2007, Spring 2008, Spring 2009, Spring 2010, Spring 2011, Spring 2012, Autumn 2012, Spring 2013, Autumn 2013, Spring 2014, Autumn 2014, Spring 2015, Autumn 2015, Spring 2016, Autumn 2016, Spring 2018, Spring 2019.
  • Enrolment Statistics (Spring 2017, recent)
  • Permalink: https://is.muni.cz/course/fss/spring2017/PSY201