So213 Communicating in Difficult Situations

Faculty of Education
Autumn 2024
Extent and Intensity
0/2/0. 3 credit(s). Type of Completion: k (colloquium).
Teacher(s)
Mgr. et Mgr. Martina Kurowski, Ph.D. (lecturer)
Guaranteed by
Mgr. et Mgr. Martina Kurowski, Ph.D.
Department of Social Education – Faculty of Education
Contact Person: Ing. et Ing. Jana Šajkovicsová
Supplier department: Department of Social Education – Faculty of Education
Timetable of Seminar Groups
So213/KombiSem01: Sat 2. 11. 14:00–19:50 učebna 34, Fri 22. 11. 17:00–19:50 učebna 34, Fri 13. 12. 17:00–19:50 učebna 34, M. Kurowski
So213/PrezSem01: Tue 8:00–9:50 učebna 41, M. Kurowski
Prerequisites
Orientation in the periodization of developmental psychology and the ability to understand the peculiarities in human behavior based on age specifics. Knowledge of basic concepts of pedagogical communication.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The course aims to introduce communication possibilities in challenging professional situations in the helping professions. We want to develop and train authentic communication skills that promote quality relationships and are useful in interpersonal situations.
We will introduce various concepts of respectful communication applicable to the practice of social pedagogues. Learners will experience various communication techniques through self-experience and practice in model situations from the helping professions. They will acquire basic skills for effective communication and have the opportunity to reflect on the methods presented critically.
The course includes active training, peer reflection, interviewing and solving model situations.
Learning outcomes
Upon completion of the course, students will be able to:
define a challenging communication situation and design a strategy to help resolve it
reflect on the causes of communication-challenging situations based on scientific evidence
apply selected respectful communication techniques in their professional life and outside the course context
reflect on their own experience in model situations
take a position on the topic of respectful peer communication
Syllabus
  • 1) Communicationally challenging situations and power in the helping professions
  • 2) Polyvagal theory: the path to a trauma-responsive approach
  • 3) Well-being and resilience in the helping professions
  • 4) Respectful and peer communication (and its application in education): a review of approaches
  • 5) Nonviolent communication, M. Rosenberg
  • 6) The Advisory Circle (council)
  • 7) Training meetings: space for dispute
Literature
    required literature
  • KOPŘIVA, Karel. Lidský vztah jako součást profese. Edited by Jiřina Šiklová. Vydání osmé, v Portále s. Praha: Portál, 2016, 147 stran. ISBN 9788026211471. info
    recommended literature
  • ROSENBERG, M. (2016). Nenásilná komunikace – řeč života. Praha: Portál
  • GORDON, Thomas. Škola bez poražených : praktická příručka efektivní komunikace mezi učitelem a žákem. Translated by Julie Žemlová. Vydání první. Praha: Malvern, 2015, 325 stran. ISBN 9788075300065. info
  • MOTSCHNIG, Renate and Ladislav NYKL. Komunikace zaměřená na člověka : rozumět sobě i druhým. Translated by Jana Bílková. Vyd. 1. Praha: Grada, 2011, 172 s. ISBN 9788024736129. info
  • ALDORT, Naomi. Vychováváme děti a rosteme s nimi. Translated by Eva Sedláčková. Vydání první. Praha: Práh, 2010, 227 stran. ISBN 9788072522873. info
  • KOPŘIVA, Pavel, Jana NOVÁČKOVÁ, Dobromila NEVOLOVÁ and Tatjana KOPŘIVOVÁ. Respektovat a být respektován. 3. vydání. Bystřice pod Hostýnem: P. Kopřiva - Spirála, 2008, 286 stran. ISBN 9788090403000. info
  • ÚLEHLA, Ivan. Umění pomáhat : učebnice metod sociální praxe. Vyd. 3., v Sociologickém na. Praha: Sociologické nakladatelství, 2005, 128 s. ISBN 9788086429366. info
    not specified
  • DEVITO, Joseph A. Základy mezilidské komunikace : 6. vydání. Translated by Jiří Rezek. 1. vyd. Praha: Grada, 2008, 502 s. ISBN 9788024720180. info
Teaching methods
Lectures and presentations
Discussions
Self-study and reading
We try to take into account the different learning styles of learners and create different formats for lessons and assignments so that everyone can learn and express themselves in their preferred way.
To achieve learning outcomes, independent learning activity of learners and taking responsibility for their learning outcomes is also essential.
Assessment methods
The course is completed with a colloquium for 3 credits. For successful completion we require:
Active attendance (regulated by the study and examination regulations) and active participation in model situations
Completion of 1 written assignment: Reflection on the application of one of the techniques (or sub-procedure) to practice
In justified cases we may offer diversified assessment methods according to learners' abilities and needs.
Náhradní absolvování
The course can be taken in an alternative form by prior arrangement with the course guarantor. Alternatively, there will be additional written assignments and a final debate on all topics discussed.
Language of instruction
Czech
Further comments (probably available only in Czech)
Study Materials
The course is taught annually.
Information on the extent and intensity of the course: 12.
Teacher's information
In case of illness, we ask all students to report the situation to the teachers immediately.

Any limitations, if we are aware of them, we have the opportunity to address and should not be a barrier to active participation in the class.

You may also approach the course tutor or liaise with the Teiresias Centre or the MU Counselling Centre if you have any specific requirements.

All diversity is welcome, we are open to religious, cultural, and gender differences, and respect for difference is an essential part of our discipline

The course and instructors respect diversity and any discrimination will not be tolerated.

We look forward to working with you;-)

The course is also listed under the following terms Autumn 2023.
  • Enrolment Statistics (recent)
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