ISKB16 Reference and Information Services 1

Faculty of Arts
Spring 2025
Extent and Intensity
0/0/0. 2 credit(s). Type of Completion: z (credit).
Synchronous online teaching
Teacher(s)
Mgr. et Mgr. Stanislav Hasil (lecturer)
Mgr. Eva Jandová (lecturer)
Bc. Alena Kmochová (lecturer)
Mgr. Pavla Martinková (lecturer)
Mgr. et Mgr. Lucie Racyn (lecturer)
Mgr. Kateřina Rajsová (lecturer)
Mgr. Tereza Schwarzová Matýsová (lecturer)
Guaranteed by
PhDr. Petr Škyřík, Ph.D.
Department of Information and Library Studies – Faculty of Arts
Contact Person: Mgr. Alice Lukavská
Supplier department: Department of Information and Library Studies – Faculty of Arts
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim is to enable students to get acquainted with the environment of a particular college library and to apply the knowledge gained in other subjects in practice.
At the time of learning, the student is responsible for the operation of the assigned library desk, including the care of the library fund. He or she will get in direct contact with users and get acquainted with their information needs.
The student has the opportunity to fulfill part of the practice in the department of the depository and to become acquainted with the deposition and fund protection agenda.
Students of distance form who are not able to take part in the provision of services have the opportunity to develop a seminar paper on the LIS field.
A specialist is available to all students to consult.
Learning outcomes
Student will be able to:
- orientate themselves in the fund and the services of the Central Library;
- orientate in electronic resources at MU;
- solving user information requirements independently;
- conduct a reference interview;
- to discuss selected topics related to academic libraries.
Syllabus
  • 1. Basic introduction to the services and fund of the Central Library and electronic resources at MU (lectures).
  • 2. Individual training by a professional.
  • 3. Managed practice in the range of 25 hours, solving user queries, fund management.
  • 4. Task processing (partial searches, tutorials, ...) on a topic related to library operation. Preparation of a seminar paper on the field of academic librarianship. (For learners who can not participate in managed practices.).
  • 5. Final evaluation of the practice, evaluation of the task.
  • Note: Points 2 and 3 only apply to those students who participate in managed practice.
Literature
    recommended literature
  • Reference and information services : an introduction. Edited by Richard E. Bopp - Linda C. Smith. 4th ed. Santa Barbara, Calif.: Libraries Unlimited, 2011, xxiii, 743. ISBN 9781598848175. info
  • SKIP. Kodex etiky českých knihovníků. SKIP: Svaz knihovníků a informačních pracovníků [online]. © 2010–2018 [cit. 22. 1. 2018]. Dostupné z: http://www.skipcr.cz/co-je-skip/kodex-etiky/kodex-etiky-ceskych-knihovniku/?searchterm=kodex
  • American Library Association. Guidelines for Behavioral Performance of Reference and Information Service Provider. RUSA: Reference and User Services Association [online]. 29. 9. 2008 [cit. 22. 1. 2018]. Dostupné z: http://www.ala.org/rusa/resources/guide
Teaching methods
When passing a managed practice:
- lectures
- individual training in practice
- professional supervision, ongoing consultations
When writing a seminar paper:
- lectures
- tutorial work consultation
Assessment methods
Guided practice - attendance; continuous quality assessment of work; evaluation of the processed task.
Seminar work - evaluation of the seminar work.
Test.
Language of instruction
Czech
Further comments (probably available only in Czech)
Study Materials
The course is taught annually.
The course is taught: in blocks.
Information on the extent and intensity of the course: 25 hodin praxe v jednom týdnu + 35 hodin samostatná práce.
Listed among pre-requisites of other courses
The course is also listed under the following terms Spring 2021, Spring 2022, Spring 2023, Spring 2024.
  • Enrolment Statistics (Spring 2025, recent)
  • Permalink: https://is.muni.cz/course/phil/spring2025/ISKB16